Online Orders Delivery Policy

We will deliver throughout Australia to your Home or Business Address, or if you are purchasing a gift, to your gift's recipient's address within Australia.  Each order requires a single delivery point. 

Online Delivery to International addresses, PO Boxes, or RMBs is not available.

Orders are despatched within 2 business days after payment has been accepted.  Delivery takes 5 business days in Metro Areas, 8 business days in Regional Areas and up to 10 days in Rural Areas.  Please ensure you understand our freight charges by entering your postcode at the Shopping Cart step.

It’s recommended that you consider where you will be during business hours, to ensure you put down a relevant delivery address.  For example, if you are working we recommend you have your order delivered to work where you can sign receipt of delivery.

If you are not home to receive your order, it will be left at your address, considering any delivery instructions you provide. Where you are not able to be home to accept your order, you accept liability of your purchased items being left at your delivery address door.  Please ensure you understand our Lost or Stolen Order Policy.

Feel free to track the delivery status or your order number through Startrack.com.au.  You will receive tracking order instructions when you place orders.