CHRISTMAS DELIVERY CUT OFF DATES

For pre-Christmas delivery, please place your orders before the following dates:

Order by:

• 13th December 2024 - NT & WA
• 18th December 2024 - ACT, NSW, QLD, SA, TAS & VIC

ALL ORDERS ARE SHIPPED FROM MELBOURNE - AUSTRALIA

+ FREE STANDARD SHIPPING on all orders above $150 is automatically applied at checkout

+ Flat standard shipping rate $14.95 on all orders Australia wide

+ We aim to have all orders shipped out of the warehouse within 1-2 business days

+ All orders placed on a weekend or public holiday will be shipped the following business day

+ Please allow for extra processing time during sale periods

Each order requires a single delivery point

Please note that you may only ship to one address per order. If your order contains gifts or items that require multiple locations, you will need to place separate orders for each address.

How do I track my order?

A shipping confirmation email with tracking details will be sent when your order is dispatched.

What if I have not received my order within the estimated delivery time?

Please call 1800 021 980 or email onlinesales@horseland.com.au

Do you deliver to an international address?

No. 

What if I have the wrong size or damaged item and I need to return?

Please call 1800 021 980 or email onlinesales@horseland.com.au

Australia Post Delivery Information

To monitor your order, we recommend downloading the Australia Post Mobile App and Tracking Tool. This app provides the most accurate and up-to-date delivery information provided by Australia Post. If your order is more than 15 business days late, please lodge a late item enquiry with Australia Post; which can also be completed by using the Australia Post Mobile app.

You can find this app within your app store, or alternatively, you can download the app via the following link: https://auspost.app.link/app