Shipping

Online Orders Delivery

ALL ORDERS ARE SHIPPED FROM MELBOURNE - AUSTRALIA

+ FREE STANDARD SHIPPING on all orders above $150 is automatically applied at checkout

+ Flat standard shipping rate $12 on all orders Australia wide

+ We aim to have all orders shipped out of the warehouse within 1-2 business days

+ All orders placed on a weekend or public holiday will be shipped the following business day

+ Please allow for extra processing time during sale periods

+ Due to the ongoing COVID_19 situation, please expect a delay in order delivery. Any freight delays are beyond our control and we are working with our shipping partners to bring this to a minimum.

 

Estimated Delivery Times
 DOMESTIC SERVICE METRO REGIONAL REMOTE
 STANDARD SHIPPING 3-4 business days 5-7 business days 8-10 business days

 

Each order requires a single delivery point

Please note that you may only ship to one address per order. If your order contains gifts or items that require multiple locations, you will need to place separate orders for each address.

 

Frequently asked questions

How do I track my order?

A shipping confirmation email with tracking details will be sent when your order is dispatched.

What if I have not received my order within the estimated delivery time?

Please call 1800 021 980 or email onlinesales@horseland.com.au

Do you deliver to an international address?

No. 

What if I have the wrong size or damaged item and I need to return?

Please call 1800 021 980 or email onlinesales@horseland.com.au

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